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Telephone Answering Services

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Telephone Answering Services

Businesses receive 34% more calls now than they did five years ago, and on average, 45% of all inbound calls generate a new enquiry.

Over the last decade, technology has given every person the ability to make calls where and when they want.

In response to this, businesses now more than ever focus on getting the most from the customers who contact them; this starts with making sure all calls are answered promptly and professionally every time.

We provide a 24/7 Answering Service to companies so that internal staff can work uninterrupted whilst answering clients' calls.

Calls can be patched through, messages taken or other more complex information collected before passing the data to you.

After every call, we send a text and email notification, with the information also available via our App and Web Portal.

Systems meet service

Our telephony technology is built and maintained by us, so we rely on no 3rd party products to keep the system running.

Our teams of UK based operators come from a variety of professional service backgrounds with a minimum of several years' experience answering telephone calls.

Our service is run 24/7, 365 days a year from the UK and provides a cost-effective, scalable option to companies looking to grow or reduce in house secretarial costs.

Why Companies Chose Us

UK Based

All of our operators are UK based. We offer blended teams of office and home-based staff giving ultimate continuity to your business and operations.


Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work

Open 24/7 365

We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7


Our teams of operators come from all sectors & industries. We use our technology to determine the right team for your business / operation

Why Companies Use Us :


We answer all calls in the name of your company, as if we are based in your office and can either patch calls through to your phones or take messages.

​Overflow / Lunch time

We answer calls when there are no internal receptionists available. No call is ever missed and every caller is answered promptly and professionally, every timeWe answer calls when there are no internal receptionists available. No call is ever missed and every caller is answered promptly and professionally, every time

Out of hours

In a 24/7 economy, companies are finding that customers engage their services at times of day that they previously would be closed. By employing a 24/7 answering service you can meet this need from consumers

Outbound calls

As part of our service, we offer an outbound call service where we can respond to people who make contact with your business. This can be in response to a webform, email or a request for services or support. Once we have them on the phone we can provide any of our normal functions that we do for inbound calls

We start by offering all new clients a free trial of our service

We’re open 24/7, for more information and to discuss
how our service can work for you:

IntouchNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
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