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We make sure that your receptionist and/or support costs are effective and manageable yet scalable
We work with companies across all businesses and industries.
When someone calls you, the experience that they have in those first few seconds can significantly impact the likelihood of them engaging your business.
We can run your entire receptionist service or support desk or provide overflow support to your existing teams.
All of our operators are UK based. We offer blended teams of office and home-based staff giving ultimate continuity to your business and operations.
Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work
We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7
Our teams of operators come from all sectors & industries. We use our technology to determine the right team for your business / operation
Whether you operate an eCommerce platform or sell on one we have the right answering solution to make sure that your customers can always contact you. The most popular contact channel for online sales is Live Chat. By having this on your site or page buyers can engage with you throughout the checkout process. We can help make sure you are getting as many conversations as possible.
We can direct people to your store, provide stock up dates and opening times, aswell as text prospective customers with links to directions.
We can provide payment processing, questions and answer services and ways of managing your receptionist costs so that you make best use of the financial resources that you have.
Once a call or live chat ends the information is logged into our system and you receive an email and / or a text with everything discussed. We also have a web portal and apps for iPhone and Android that allow you to monitor all communication that we take for your business.
We’re open 24/7, for more information and to discuss
how our service can work for you:
IntouchNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
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