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The Healthcare industry keeps the world moving. A vital part of this is communication with the patient.

Whether you are a Private or Public Hospital or Clinic, a Single Doctor Practice, or a Consultant we understand that managing staff costs are an important part of your business.

We provide you with an Answering Solution to support your organisation, at an average of 50% of the cost on a full-time member of staff

We can book appointments, quote for services, provide directions or do any other task that is undertaken by an internal receptionist.

For organisations looking to grow, we can provide you with a scalable answering solution to support your growth plans.

For established organisations, we can provide a cost-effective solution Vs either your existing supplier or internal staff.

Talk To Us Today to See How We Can Support Your Business.

Why Companies Chose Us

UK Based

All of our operators are UK based. We offer blended teams of office and home-based staff giving ultimate continuity to your business and operations.


Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work

Open 24/7 365

We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7

Healthcare Experience

We employ several hundred experienced Healthcare receptionists working across Dental, Medical, GP & Consulting

Why Companies Use Us :

GP Surgeries

Our medical reception teams support surgeries in all aspect of customer contact including, booking appointments and signposting patients to relevant alternative community services, information services, reading collection and more.


Our dental teams service both emergency and family dentisty practices. We offer everything from appointment booking and information services to patient followups, feedback and outbound calling

As overflow

Average caller wait times for public healthcare services is over 45 minutes. Our overflow service helps keep this in check with wait times at most client locations of under 1 minute.

Out of hours

We help support the times of day that most organisations have reduced staff on site. We keep you open 24/7 with our dedicated night teams.

Call documentation

Once a call or live chat ends the information is logged into our system and you receive an email and / or a text with everything discussed. We also have a web portal and apps for iPhone and Android that allow you to monitor all communication that we take for your business.

We start by offering all new clients a free trial of our service

We’re open 24/7, for more information and to discuss
how our service can work for you:

IntouchNow Services Limited. Registered in England. Company No 12140083. Registered office 5 Elstree Gate, Elstree Way, Borehamwood Herts, WD6 1JD
All rights reserved.

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