Property Answering Services

InTouchNow answer all of our calls after 3 rings to make sure that our customers are all dealt with promptly. By having them on hand 24/7 means we capture every lead no matter when they call

Since the beginning or time, the telephone has been a staple in the property business and today in 2020 that is no different.

Clients are the lifeblood of any property company and by making sure that every call is answered promptly and professionally, you mitigate the risk of losing the caller to a competitor.

We support property companies by providing phone call and live chat answering services, meaning that they can focus on the job at hand.

Making sure every caller is dealt with results in more leads being acquired and converting these to clients. We can vet prospects, fill in forms and take property information before passing the call or caller to an internal staff member.

We appreciate that like any business, managing the staff costs are extremely important. We provide you with an answering solution to support your organisation, at an average of 30% of the cost on a full-time member of staff

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UK Based

All of our operators are UK based. We offer blended teams of office and home-based staff giving ultimate continuity to your business and operations

Open 24/7 365

We are always open, our commitment to a diverse workforce has meant that we have teams of people working 24/7


Our Registration with the ICO and our ISOs for Information Security, Business Continuity and Quality Management set a high benchmark to our work


Our property teams come from experienced receptionist careers at Estate Agencies, Surveyors, Architects & Consultants



As a switchboard

Many firms choose to either not employ a receptionist or to re deploy their existing receptionists to the front desk, client facing or paralegal roles.


As overflow

No caller wants to be kept waiting, by outsourcing the answering of your calls after 3/5 rings or x rings, you make sure the at each and every caller is tended to promptly and professionally.

Out of hours

One of the trends of recent years in other industries is towards always being open. We are a 24/7 answering service and by having us at the end of your phones, we can ensure you are always open

Client Vetting

We can fill out registration forms, provide quotes for services or collect other data, so that when you speak to a client, you have all of the information to hand about their requirement.

Excellent call documentation

Once a call, live chat or piece of contact ends the information is logged into our system and you receive an email and / or a text with everything included. We also have a web portal and apps for iPhone and Android that allow you to monitor all communication that we take for your business.