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Navigating the Morning Rush: Transformative Solutions for GP Practices

Introduction The morning hours in General Practitioner (GP) surgeries are akin to the rush hour in a bustling city – […]

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Navigating the 2023/24 GP Contract Changes with InTouchNow’s Medical Reception Service: Improving Patient Access and Experience

Introduction The landscape of patient care is constantly evolving, and NHS England's recently unveiled changes to the GP contract for […]

Avoiding Disruption: How Outsourcing Your Reception Provides Business Continuity During Strikes

In today's fast-paced business world, it's essential to maintain a smooth flow of operations, even during times of upheaval. Today’s […]

GP Surgeries, the hardest hit by the skills shortage

In our last blog post, we looked at a recent report which showed that 85% of UK companies are currently […]

How do you deal with back-office support demands during the holiday season?

It’s the 24th of December at 4 PM. A new customer calls, chasing a quote for services. How have you […]

85% of UK employers are struggling to hire reception, admin & office support roles

Most employers in the United Kingdom (85%) find hiring reception, admin and office support staff challenging as skills and talent […]

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